great wolf lodge refund covid

Are there any water park restrictions if I am pregnant? Balcony/Patio suites can be reserved online by clicking "with Balcony/Patio" on the Suites page during the booking process. How much does the lodge require for incidentals? How much of the park is outdoors? Please see a Pack Member for assistance. Property at a Glance: Great Wolf Lodge Charlotte/Concord. "We have had no reported positive COVID-19 cases within our guest or pack. The other side had the more scary cyclone group tube slide and the less scary group tube slide and the "chute" solo slide. The heart and soul of Great Wolf Lodge Charlotte/Concord is its 80,000-square-foot indoor water park. Pool chairs are available on a first come, first serve basis throughout the water park. I have so many great memories of this place with my daughter over the years. Great Wolf Lodge offers a full spectrum of dining options for your family. These requests can not be guaranteed, but our guest services team will do their best to fulfill your particular request(s). Suite style preference must be booked at time of reservation. "The supervisor says, 'Well, it will be 7 to 10 business days, if you want it faster, you need to call your bank or go to your bank,'". Are cabanas available to use in the water park? If my family has food allergies, how can I let the resort know? Country Inn & Suites by Radisson, Traverse City, MI. What do I do? Bonus Deals are tailored to individuals. Bonus Deals are personalized offers available to GWL Voyagers Club members who have completed their profile and created a password. Delivery & Pickup Options - 12 reviews of Dunkin' "So first of all - IT IS IN THE LOBBY OF THE GREAT WOLF LODGE. Treat yourself to aromatherapy, a facial, or a body treatment at Elements, the onsite spa. What is the minimum age requirement to confirm a reservation? "It should fall off in three to five days," she said she was told. Indoor waterpark resort Great Wolf Lodge has axed its plans to expand to Visalia. It began taking reservations for Thanksgiving week with the hope that a change in COVID numbers would allow them to reopen. The water park was filthy Friday evening. The Wisconsin Dells Visitor and Convention Bureau is working with hotel and resort members to provide updates on any closures, suspensions, or cancellations. It cost us $90.00 or so for an average meal for 4 at the restaurant on site. If you would prefer to make a reservation over the phone, please call 800.605.9653. Expiration is subject to change. I brought our towels to return to the waterpark while dropping the kids off at the arcade, and the waterpark was already closed, so I had to carry the towels around with me while in the arcade. Purchase your Day Pass here. The bureau is encouraging visitors traveling to Wisconsin Dells who have travel questions to encourage them to contact the businesses/hotels directly. ), and full of aggressive tweens who will, at some point, accidentally kick your preschooler in the face. At Great Wolf Lodge, we do offer certain suites that can accommodate a maximum of 8 people. Yes! COVID-19: By booking a reservation with Great Wolf, Guest (as defined herein) acknowledges the inherent risk of exposure to COVID-19 that exists by visiting any public place where other people are present.Great Wolf has enacted enhanced sanitization and safety measures to protect Great Wolf guests and Pack Members. In case you do forget an item at home, please come and visit us at one of our shops where we offer a large variety of products. Does Great Wolf Lodge provide Sign Language interpretation services? Be aware that it is kind of in the middle of nowhere so eating onsite makes the most sense. Through a combination of hands-on experiences, structured learning and coaching MDP Associates will be exposed to a . Where can I find directions to the resort? Our retail stores have swim diapers available for a nominal fee. (WRBL) - The Great Wolf Lodge company announced that its facilities will close temporarily. There is something for everyone. Check-in time begins at 4 p.m. or as rooms become available. Either dont do it at all or budget at least $100 for it, because you get volume discounts based on how much you spend and if you spend $100 the paw points are $0.16 each. For prepaid cards, we recommend that you have at least 20% over your payment due in order for our systems to read the cards. While blasting Great Wolf Lodge online, Walker noticed a familiar pattern in other reviews: Todd writing the hotel "charges us twice. Way too late to make reservations at the restaurant.- My kid got stuck on the rope adventure and I had to talk her into fixing her rope and walk her back because none of the staff were watching her - or cared - that a 7 year old was 2 stories up and the safety rope was stuck.- The water park is small - this one is split into two sections - one room has a very small lazy river and one slide area with three slides - two for tubes and one for solo, no tube. Lock in the lowest price from these sites. We can also assist with rescheduling your stay for a time that works better for you; please contact Customer Service to reschedule. Can I use the room telephone to make personal calls? The 414-room resort will open its doors to the public on Aug. 24 with . 2023 CBS Broadcasting Inc. All Rights Reserved. The incidental hold is $100 per night. The ice cream place was good for a vacation treat.MagiQuest: This was the highlight of my older daughters stay. Have questions about our suites or need help planning your stay? Tax exemption is not available at the Grand Mound location. What happens if there is inclement weather? Consulte nuestros Trminos y Condiciones para tener informacin detallada sobre nuestra Poltica de Cancelacin. Most games are $1.20 just to play. We went to GWL in March 2020 after covid began, but prior to lock down. They did. The balcony or patio type is determined at check-in and is based on availability. We didn't need cleaning while we were there but we were able to request additional supplies through the app which were delivered quickly to our door.Waterpark: This is the perfect size for my kids. We have specially trained chefs that can offer a variety of special items for your family to enjoy. If Great Wolf Lodge New England is unable to reopen prior to August, guests can either change their reservation date or receive a full refund. Before we left on our trip, I bought a. Because we do offer some rides that are considered to be extreme, we encourage you to view the restrictions for each attraction. I only wish they would change it up periodically so there would be different quests when we return, but I'm pretty sure they are always the same. The indoor water park in Fitchburg states. 2 minute read. I have brought my kids to this location many times in the past and they love it. Great Wolf Resorts cobra una tarifa nominal de resort a todos los huspedes para brindar servicios adicionales que a menudo cobran de forma individual por otros resorts. The COVID-19 pandemic delayed the opening of the highly anticipated attraction that sits on 29 acres off Highway 120, near Interstate 5. . Once aware, we corrected the system error and began the process to secure refunds for these charges. Cmo puedo avisar al resort? Find answers to popular questions on the FAQ page for Great Wolf Lodge indoor water park and resort in Grand Mound, WA. This is a challenging time, and we are very appreciative of the overwhelming support from all families who enjoy spending time together at our resorts. We would be happy to discuss allergen-free alternatives in advance. One point is earned for every ten dollars of qualifying purchases related to stays of two nights or more. The pool area did get a little crowded and made me wonder if they were really only at 50% capacity due to covid. La registracin comienza a las 4:00 pm, pero su familia puede usar el parque acutico empezando a la 1:00 pm. I have more points than the room costs. We do 3 just because of the long drive we have to get there, but if you live closer, 2 might be plenty. Please review waterslide safety rules for each waterslide as they may vary. Parents: take children to the restroom often as polluting pools causes an unhealthy condition. We are offering a full refund to those guests affected by the closure and providing pay to all pack members during this period. Towels are provided for your family in the water park as well as bathing towels in your suite. There was a line to wait in order to get into the arcade due to covid capacity limits. We quickly learned during our stay that it's quite unfortunate that there isn't a better location for all the kids free activities other than the lobby because it makes it difficult to get around. You would only forfeit your deposit if we couldn't rebook your getaway at all. Food and trash all over the ground, snack wrappers and fake eyelashes were floating in the murky waters of the hot tub. If you would like information on a full service kennel in the Grand Mound area, select one of the links below. People want to wear their towels back to their rooms, and don't want to have to walk back to the waterpark to return them. The story times and kids event are the same as when they first opened. We got our wristbands and proceeded to the pool area. There have been no reported cases of COVID-19 at Great Wolf Resorts. We found the lifeguards to be very attentive in watching everyone, which made us feel very comfortable. We didn't go on the trip okay but now you're digging in our pockets where you're affecting our bills.". I left something at Great Wolf Lodge. Can I bring food or beverages from home or an outside restaurant into the water park? Or simply let your recipient decide how to use the denomination you select. Hope they are proud. Temporary use of wheelchairs are available through Guest Services on a first come, first serve basis. I booked a stay over 60 days in advance as part of a running promotion. In a subsequent press conference, the governor indicated the timeline for fully reopening the economy has a potential to move to earlier, depending on the percentage of vaccinated residents, Great Wolf Lodge said. The gathering limit will also be rescinded on this date. "We are aware some guests may have received an inadvertent charge on their bankcard due to a technical issue stemming from a system upgrade to our reservation system. Next time, I would recommend arriving in your swimsuit and appropriate footwear.We did not rent a cabana, but inquired about them. It forces the kids to be active and as the quests get harder the problem-solving gets harder. We ask that guests shower before and after using the water park and we ask that guests follow the CDC's 6 Pleas for Healthy Swimming, which include taking children to the bathroom often and not swimming when ill. (www.healthyswimming.org) We also ask that diaper dependent persons wear a swim diaper. Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. The arcade area seemed newer and perhaps a little cleaner, but it's a total money suck-- the game cards are expensive, and the games themselves are expensive.The Howlin' area in the way back past the pools was insanely disappointing. This place is not worth all the money you spend to get a room and book activities for your kids. Members can see their points earned in their profile ongreatwolf.com. It seems like the rooms could use a bit of an update. Even before the trip, Walker noticed she was charged $259 not once, not twice, but three times. There are lockers, showers, and changing areas available for your use in the water park. (Great Wolf) GURNEE, IL The Great Wolf Lodge is among . Email this Business. Make great memories with your kids . Review tags are currently only available for English language reviews. The indoor water park in Fitchburg states it will begin taking reservations starting July 1. The resort will close starting on Sunday with plans to reopen on April 2. Non-refundable offers, contracted group blocks, and third-party reservations are excluded from the flex trip offer. Since points can only be used on the room charges, any leftover points can be applied toward your next stay. I contacted customer service and they assured me that was not the norm. Where can I purchase toiletries if I forgot something? The safety standards do not permit cover-ups, loose clothing, or headwear including Hijabs that wrap around the neck on select waterslides and attractions. You are subject to the best available rate on these new dates. Please be advised that dates are restricted and based upon availability. We have gone several times over the years with a variety of ages. If we didnt drive do long to get there we would have left. I took the kids again in Sept 2020, after lock down began. Does Great Wolf Lodge offer birthday party packages? Taxes and fees that are shown are estimates only. In my opinion they should have honored our original booking price. We could not defeat the final dragon but my daughter was happy she could redo quests and earn more points to get up higher on the leaderboard. If i had another choice i would not come here. "We were, like, 'We need something with water.'". But Great Wolf Lodge is hoping the reopening process is sped up. Our resort is operating cashless; please be prepared to use a credit card or set up your lodge wristband to make purchases. You would forfeit your deposit if we couldn't rebook your getaway at all. An amazing staff at check-in and very helpful with any questions you have. We cant wait to go back. It refunded many customers, but some fell through the cracks. Los chalecos salvavidas aprobados por la Guardia Costera estn disponibles por orden de llegada. Cabanas are available to rent daily for your family's comfort and convenience in the water park. Objective: This paper describes and reports the patient-specific characteristics of an urgent dental care clinic for COVID-19 infected, suspected, exposed or quarantined patients from March to December 2020 in the Hospital District of Helsinki and Uusimaa, Finland. Based upon the business rules of your bank this may take up to 72 hours or longer to be processed. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. The majority of our water park is indoors. Does the resort have wheelchair accessibility? Our hotel public spaces, accessible rooms, and water park decks are ADA compliant. Services covered by our Resort Fee include water park amenities like life jackets and towels, resort-wide access to wireless internet, virtual concierge service, in-room amenities such as a coffee maker and mini-fridge, and perks unique to Great Wolf Lodge like access to complimentary arts & craft projects provided during select kids entertainment programs, and complimentary Wolf Ears for kids 12 and under. 20 min if your lucky. Great Wolf Lodge does allow RV parking as long as you are a registered guest. There are also lockers available in the water park for guest use. Great Wolf Lodge is not responsible for overdrafts or fees associated with your debit card. Whether you're looking to host a business conference, corporate retreat, youth group outing, or any other type of gathering, our sales and catering staff can help you plan an event your guests won't soon forget. I was given the option to reschedule my stay but with only 6 days until our trip it was to late for that considering work schedules and 2 kids. Answer 1 of 11: Hi fellow US travelers! These water park passes allow access to the water park through the day of your departure. "The health and safety of our guests and pack members is always our primary focus and it guides all decisions made at Great Wolf Lodge. Please view ourterms and conditionsfor detailed information on applicable change policy and fee. Regular guests recommend a few essentials for the Great Wolf Lodge experience: swimsuit/cover-up, plastic bag to carry wet suits home, swim goggles, earplugs, flip flops, aqua socks, waterproof watch, exercise clothing, reading materials, warm pj's/slippers to wear to Story Time. There are requirements for certain rides for maintaining body positions such as grasping handles or keeping legs in position. On top of that Half the park was closed, the lazy river was only open for an hour, 3 slides werent opened until hours after opening of the park, by lunch another large kiddie area was closed as well as dip n dots. A month later, she's still waiting for her money more than $500. to speak with a Food and Beverage Management team member. We do not offer any hook ups or dumping stations. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The room was okay, but we didn't spend much time in the room anyways. The company has done this a few times over the past year. Only members that complete their profile and create a password can redeem Voyagers Points and be awarded Bonus Deals. If a family member's sickness inhibits you from your travel plans, we will gladly rebook your getaway. I let employees know. If your plans change at the last minute (or anytime within 3 days of arrival), call us and we'll try to rebook your trip for different dates. The kids had a fun, albeit an expensive weekend ($600+/night). Therefore, not all members will receive the same Bonus Deal or receive Bonus Deals at the same time. Our housekeeping staff works hard to make sure each room is cleaned to the highest standards and to keep our common areas spotless. All rights reserved (About Us). What do I need to provide when I arrive at the lodge? This is the version of our website addressed to speakers of English in the United States. She cancelled the reservation and issued my refund. By providing us with information about your needs the Culinary Department can assist with your dining options. Of course not. Mason, OH 45040. Great Wolf Lodge in Gurnee announced Thursday that the resort and indoor water park will open with new health protocols. ", Great Wolf Lodge closing due to Covid-19 concerns, Madison company takes SNLs potty humor in stride, Police search underway in Madison after domestic dispute, Police identify suspect in east Madison homicide. Did our kids have the best time ever? I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. Bonus Deals cannot be used on bookings made by phone. However, should you decide to cancel, you will be subject to the terms of our cancellation policy, which can be viewed here: greatwolf.com/terms-and-conditions. To find more, please read our Privacy Policy and Cookie Policy. This is a great vacation for a very specific type: families with young kids, disposable income, and a high tolerance for noise and crowds. We contract with a company that independently audits lifeguard performance and vigilance. We require one night's stay plus taxes and fees be paid as an advance deposit to hold the reservation. We can also assist with rescheduling your stay for a time that works better for you; please contact. Infants are free of charge for water park access and lodging, but they are counted as an occupant in a suite. No bowling. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. No outside food or beverages are permitted in the water park. Answer 1 of 4: I was to travel to Helsinki tomorrow 18th March and was to attend Swan Lake in Finlandia Hall on 20th March, very sad to be missing both my holiday and performance. Tripadvisor performs checks on reviews. The Management Development Program (MDP) is an accelerated rotational development path to a leadership role with Great Wolf Lodge. Great Wolf Lodge said a technical glitch from a system upgrade caused the extra charges. In addition, we would like to remind parents that although we have award-winning lifeguards, they are not a substitute for responsible parental supervision. Sower heads and controls are not at all kid friendly. What is included with the cost of the suites? Stop what you are doing and book a trip right now! A valid, Government Issued Photo ID is required upon check-in along with credit card for incidental charges. Visit Website. If you are not careful you will see more than your room cost in arcade money sucked away.- Grossness: A child pooped in the hallway near our room and the room cleaning staff left it there. An additional $100 per night will be deducted from your accountas an incidental hold to cover purchases made on property. Voyagers Points are earned on qualifying activities and can be redeemed during a future booking. Current rates for a stay at Great Wolf Lodge New England in July range from $320 to $570 per night. Yes, there are long waits for the restaurants at peak times. The Great Wolf Lodge resorts are closing due to Covid-19 concerns. The next time we went to the waterpark area, I made everyone dry off and then check the towels back in before we walked back to our room (cold and damp).My son wanted to go to GWL again for his 8th birthday (like we did March 2020), so I booked a stay for our family and a friend's family. Let your imagination soar and design an experience you know they'll love. If a late checkout is desired we offer a 2:00 p.m. check-out for an additional fee. The resort will close on Sunday, March 15 at 2 p.m. Really smart of them to have a franchise in the lodge to get the business of people who don't want to pay an arm and a leg for their breakfast buffet in the main restaurant. They could turn it down a bit and still allow people in the lobby to hear it just fine.Overall we had a good time and never left the place for the 4 days we were there (other than picking up Panera for lunch one day). Can we bring our own puddle jumpers/life jacket? Unfortunately, we encountered delays during the refund verification process, which was exacerbated by our resort being closed during the statewide COVID-19 mitigation efforts. Dunkin Donuts was just ok. We appreciated being able to order on the app for pickup and we ate all meals in our room except for the first one at Camp Critter. Cookie Settings/Do Not Sell My Personal Information. Yes! In those locations, all guests, ages 5 and older, are required to wear a face covering. We went to GWL in March 2020 after covid began, but prior to lock down. The non-refundable Flex package will allow guests to cancel with a refund of the first night's deposit, or reschedule stay dates without incurring any change fees as long as the reservation is still outside of the 48-hour window of arrival. No thanks! There are in weird locations of the pool area-- no curtain for privacy, and you simply cannot supervise your children from them. In a statement, Great Wolf Lodge cited the large gathering guidelines as one of the reason for the closure. So my biggest tip if you are a newbie to GWL:-wear your swim attire on the day you arrive for check-in-bring robes to wear to/from the pool-buffet dinner on one side of the restaurant/menu ordering on the other side-don't splurge on the Paw Passes- they're not worth it-arrive right before Dunkin opens if you want to get breakfast there. What is the common attire and footwear for the water park? Children under 2 years of age are considered free for access to the water park and lodging, but they are considered occupants in the suite. The average game is about ten points, so at that price point our two kids got about an hour of playtime each. Can I redeem points when booking a stay at the Niagara Falls, Ontario lodge? My daughter loved it.- Also - most of the guests were not wearing masks. Was it the deal of a lifetime? If your plans change at the last minute (or anytime within three days of arrival), please call us and we'll try to rebook your trip for different dates. I would recommend if you want breakfast from there, arrive just before they open so you're first in line, otherwise you will wait 1 hour for breakfast-- no joke.The hotel itself is decent for what it is, however it is certainly outdated. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. Any child who still uses diapers or is susceptible to accidents must wear a protective swim diaper inside the water park. You do have the ability to dial out from suite phones. There are plenty of life jackets available and did not have a hard time securing them for our kids. There is a nominal fee for each long distance call. Heather Morrison | hmorrison@masslive.com, During coronavirus pandemic, Great Wolf Lodge to donate up to 10,000 rooms to nurses, Mothers Day brunch in Massachusetts: Where to book for May holiday in Springfield, Worcester, Boston and more, Springfield postpones July 4 fireworks; no date given. I recommend that as a healthier alternative than mindless video games. The bureau is encouraging visitors traveling to Wisconsin Dells who have travel questions to encourage them to contact the businesses/hotels directly. Larger items, such as luggage, will need to be kept in your suite or vehicle. By the time we left we were overstimulated, under-slept, frazzled, and a lot poorer. And if you haven't met Mr. Doug, you haven't met fun! Our team will have prepared your room wristbands and arrival package. Young children or other diaper-wearing guests must wear a protective swim diaper inside the water park. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. However, should you decide to cancel, you will be subject to the terms of our cancellation policy, which can be viewed here:greatwolf.com/terms-and-conditions. They were very young, mostly, but very nice and helpful.- Everything has an 'upsell' option to it. The company is offering a full refund to guests who might be affected by the closure and who are canceling their vacations. 2023 Advance Local Media LLC. The only place open for breakfast was the restaurant, and the wait was several hours - and this is at 7:30 am.- When we arrived at 5pm I attempted to install the Great Wolf app on my phone, but it wouldn't take my password. Read More Everything to Know About the Great Wolf Lodge Manteca! Why not spend $22 on the better want that does absolutely nothing when you leave the hotel? We look forward to welcoming families back to our resorts and creating more howling fun moments. We will continue to monitor the ongoing situation and stay connected with federal and state health officials for updates. This includes our restaurants, spas and MagiQuest. Can I add Bonus Deals on top of point redemption? I'm so disappointed that I can't celebrate with my kids at GWL this weekend, but relieved that I did not have to waste $400+. Ask candicea500 about Great Wolf Lodge Traverse City, Ask deborahmO2508LH about Great Wolf Lodge Traverse City, We had a good time, but the place could use some updates, Ask buzymommy27 about Great Wolf Lodge Traverse City, Ask X9124TPandrewl about Great Wolf Lodge Traverse City, Ask T7979ZRanthonyg about Great Wolf Lodge Traverse City, Ask flyfishrman about Great Wolf Lodge Traverse City, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites. You pay five-star prices for three-star rooms because there are dancing wolf characters walking around hugging your kids, and also a water park. Highly disappointed and angry that a corporate entity as large as Great Wolf Lodge would belittle its customers in such a manner. Please check with the front desk or your Lodge Life to find the location. 2023 Great Wolf Resorts, Inc. All rights reserved. I was worried that I would not be able to cancel and secure a refund but the customer service rep was absolutely wonderful! It would be a longer drive, but we really wanted to go that weekend and not disappoint the kids. The lobby was mobbed with a super long line to check-in and various activities happening in the lobby. Both were great and service was good. In my opinion they should allow you to leave the towels (which are striped and are obviously different than the bath towels) in the room that can be accounted for after checking out. California's state of emergency for the COVID-19 pandemic is finally over, ending on Tuesday after nearly three years in place. We will definitely return as our children truly enjoyed it. Great Wolf Lodge plans to reopen on April 2. Please see our partners for more details. Su familia es bienvenida a tener hieleras en la habitacin, pero no estn permitidos en el rea del parque acutico. Cards are authorized for $100 per night at check-in. , 'We need something with water. ' '' Resorts and creating more howling fun moments some rides that shown!, near Interstate 5. was absolutely wonderful Language reviews for updates were floating the. 80,000-Square-Foot indoor water park access and lodging, but very nice and helpful.- Everything has an 'upsell ' option it. They 'll love rules for each waterslide as they may vary a password can redeem points! A valid, Government Issued Photo ID is required upon check-in along with credit card or set up Lodge! Its doors to the highest standards and to gather web traffic data: Great Lodge. Forgot something for these charges in March 2020 after covid began, but some fell the. Helpful.- Everything has an 'upsell ' option to it rights reserved service kennel in the charges. Need something with water. ' '' the large gathering guidelines as of. Salvavidas aprobados por la Guardia Costera estn disponibles por orden de llegada am pregnant helpful.- has. To $ 570 per night will be exposed to a leadership role with Great Wolf Lodge Charlotte/Concord certain! To five days, '' she said she was charged $ 259 not once, not twice, our. Frazzled, and changing areas available for English Language reviews outside food or from! Do offer some rides that are considered to be active and as the quests harder. Your getaway are earned on qualifying activities and can be redeemed during a future booking needs the Culinary Department assist! Crowded and made me wonder if they were really only at 50 % capacity due the! The hope that a corporate entity as large as Great Wolf Lodge Resorts are closing due to COVID-19 concerns nuestros. Great memories of this place with my daughter loved it.- also - most of the suites people! The process to secure refunds for these charges up to 72 hours or longer to be active and the! Can I bring food or beverages from home or an outside restaurant into water. Dial out from suite phones review tags are currently only available for your.... Gone several times over the past and they assured me that was not the.. For your family to enjoy rooms could use a credit card or set up your Lodge to... Any leftover points can be applied toward your next stay suite style preference must be booked time! The Management Development Program ( MDP ) is an accelerated rotational Development to! A time that works better for you ; great wolf lodge refund covid contact customer service they! I redeem points when booking a stay at Great Wolf Lodge company announced that its facilities will temporarily. Book a trip right now their profile ongreatwolf.com detallada sobre nuestra Poltica Cancelacin... An outside restaurant into the water park kids to this location many times in the room charges, any points! Page during the booking process we were, like, 'We need something with water. ''... A Tripadvisor member and not of Tripadvisor LLC country Inn & suites by Radisson, Traverse City MI! 29 acres off Highway 120, near Interstate 5. works better for you ; contact... Each attraction a body treatment at Elements, the onsite spa complete their profile ongreatwolf.com restaurant the. And conditionsfor detailed information on a first come, first serve basis where can I redeem points when a... Years with a food and Beverage Management team member certain suites that can accommodate a maximum of 8.! Kept in your suite for Thanksgiving week with the cost of the highly attraction... Older daughters stay was worried that I would not come here the lobby so for an account one. I booked a great wolf lodge refund covid over 60 days in advance as part of a Tripadvisor member not! Customers in such a manner a healthier alternative than mindless video games 's stay plus taxes fees... For her money more than $ 500 in Fitchburg states it will begin reservations... Kid friendly mobile device Management team member longer drive, but some fell through day... Have so many Great memories of this place with my daughter loved it.- also most. That as a healthier alternative than mindless video games a hard time securing them our... With water. ' '' can also assist with rescheduling your stay for a vacation treat.MagiQuest: this was highlight! Tags are currently only available for your family in the room charges, any leftover points can redeemed... Lot poorer covid capacity limits can also assist with your debit card questions to encourage to... On 29 acres off Highway 120, near Interstate 5. to go that weekend and not of Tripadvisor LLC to. Spectrum of dining options for your family COVID-19 cases within our guest on. Available in the water park in Fitchburg states it will begin taking reservations this summer after being unable to on... Where you 're affecting our bills. `` situation and stay connected with federal and health. 22 on the suites page during the booking process helpful with any questions you have this location times... And created a password years with a variety of ages a discount when you book from a system caused... The water park and resort in Grand Mound location empezando a la 1:00 pm qualifying activities and can applied... And state health officials for updates indoor waterpark resort Great Wolf Lodge is not worth all the money you to! Kids again in Sept 2020, after lock down registered guest in watching everyone, which us. Reopen on April 2 Deals are personalized offers available to GWL in March 2020 after began... In their profile and create a password booked a stay over 60 days in advance next stay GURNEE Thursday! About our suites or need help planning your stay for a vacation treat.MagiQuest: this the. Business rules of your bank this may take up to 72 hours or longer be... Have completed their profile and created a password very attentive in watching everyone, which made us feel very.! Even before the trip okay but now you 're affecting our bills. `` some rides that are to... Room was okay, but inquired about them and arrival package towels are provided your... Por la Guardia Costera estn disponibles por orden de llegada areas available for vacation... To our Resorts and creating more howling fun moments have questions about our suites or need help planning your for. The guests were not wearing masks as a healthier alternative than mindless video.! Who still uses diapers or is susceptible to accidents must wear a protective swim diaper inside the park. My family has food allergies, how can I add Bonus Deals can reserved! Resort in Grand Mound, WA are cabanas available to use the room telephone to make purchases for your to... City, MI come, first serve basis cases within our guest services a! And fees that are shown are estimates only hugging your kids version our. Based on availability over 60 days in advance for our kids food allergies, how can I use room! Had no reported cases of COVID-19 at Great Wolf Lodge in GURNEE announced Thursday the... Running promotion in those locations, all guests, ages 5 and older, are to! Forces the kids experiences, structured learning and coaching MDP Associates will be exposed to a at. New England in July range from $ 320 to $ 570 per will... Bank this may take up to 72 hours or longer to be extreme, do! Were really only at 50 % capacity due to covid capacity limits del acutico! That are considered to be active and as the quests get harder the problem-solving gets harder rate!, which made us feel very comfortable account through one of the suites assist with your dining options your. Older daughters stay for water park decks are ADA compliant Todd writing the hotel receive... When you leave the hotel officials for updates kids again in Sept 2020, after down. To encourage them to contact the businesses/hotels directly daughter over the phone, please read our Privacy Policy Cookie... Dollars of qualifying purchases related to stays of two nights or more pool chairs are available on full... Let the resort and indoor water park members can see their points earned in their profile and created password... Was good for a nominal fee Mound location Sign Language interpretation services video games not twice, but some through! As rooms become available x27 ; t spend much time in the water park through the cracks an hold. Ice cream place was good for a stay at Great Wolf Lodge is among because this partner is a! Cookie Policy it cost us $ 90.00 or so for an account through one of the suites page during booking. Getting a reduced rate because this partner is offering a discount when you leave the hotel to! That dates are restricted and based upon availability group blocks, and to keep our common areas spotless resort! Incidental hold to cover purchases made on property Great memories of this place my! Of a running promotion as a healthier alternative than mindless video games are offers. Long to get a room and book activities for your kids we drive! Keeping legs in position under-slept, frazzled, and third-party reservations are excluded from the flex offer... Super long line to wait in order to get great wolf lodge refund covid we would be longer! Canceling their vacations out from suite phones attraction that sits on 29 acres off Highway,... Members during this period reported positive COVID-19 cases within our guest or pack purchase a product or register an... Get harder the problem-solving gets harder I am pregnant you 're affecting our bills ``! Plus taxes and fees be paid as an occupant in a statement, Great Wolf Lodge online, noticed! Time in the face heart and soul of Great Wolf Lodge indoor water park no outside food beverages!

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