ethics in sales management ppt
Tap here to review the details. Doing so can lead to disappointment and distrust with the customer if and when they do decide to buy from you. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Activate your 30 day free trialto continue reading. Now customize the name of a clipboard to store your clips. This brings us to some of the common ethical issues that salespeople face in their professional lives, which can include: Misuse of company credit cards or expense accounts Reporting inaccurate. Ethical sales and marketing behavior - behavior that is both legal and morally acceptable - plays a critical role in forming, maintaining and sustaining long-term customer relationships. Chances are you wouldnt, but unfortunately, buyers do associate these words with salespeople. The stages in this. Understand the relationships among the legal, ethical and moral laws. Managed the development and implementation of effective business strategy to develop new opportunities and secure revenue growth. People who try to meet an unfair quota are more likely to Until and unless the understanding of the importance of ethics in selling is clear, its hard for a sales team to adopt the process and execute it in the long run. Slide 19: This slide represents Ethical Education. Ethics in Sales and Marketing. We've updated our privacy policy. It appears that you have an ad-blocker running. 3 column list indicating employees training program. Ethical leadership principles manifests honesty ppt powerpoint presentation file skills. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. And to make it come into effect, one must train and motivate their sales teams to adopt ethical sales practices. Team Leader -Core Network Ops ,PPC1-PIPE Cable Station .Madang at Telikom PNG, Do not sell or share my personal information. It needs to be implemented from every facet of the organization. The more you gain trust, the more your brand will stand out as a practical solution provider. Describe steps that companies take to ensure ethical sales activities. Do you need to modify the previous script, or does it still work? The main benefit of fostering ethical behavior is that it helps you build trust. Or do they fire the customer? Not only does this response express that you take the customers concerns seriously, which helps build trust, but you also exhibit interest in their business and demonstrate value. Good ethical policies not only list or describe appropriate and inappropriate behaviors; they also describe the underlying principles. Most salespeople agree that lavish entertainment and gifts are becoming less important in business because decision makers know these add to the costs of doing business and theyd rather get a better price than be entertained. Do not sell or share my personal information, 1. An Image/Link below is provided (as is) to download presentation. Previous roles were CEO for Mission Control Disinfectants; Australian manufacturers of disinfectants, fogging and cleaning products, Managing Director for Retail Rescue (and . Slide 42: This is Thank You slide with Address, Contact number, Email address. However, there are also human qualities you should look for while hiring a sales rep wholl maintain ethical behavior, for instance, humbleness, honesty, resilience, energy, and a quick mind. DUTIES They are readymade to fit into any presentation structure. managers. Now customize the name of a clipboard to store your clips. We Learn - A Continuous Learning Forum from Welingkar's Distance Learning Program. ", "Snov.ios Email Finder reduced the time it took us to find email addresses by almost 50% and the lead generation efforts by 20%. All rights reserved. Clarifying objectives and company ethics before selling in the new global market Distinguishing between strategic objectives and financial ones Realizing that market success may have only a modest impact on the overall business Realizing that forecast deviations are to be expected Responsible for Partnerships with OEMs,ODMs,ISV,MSP for Automotive Market Segment. This, in turn, can affect the companys operation and reputation. The use of manipulative sales tactics is actually pretty rare. 12 slides Ethics in management Dr. Jerry John 487 views 40 slides Presentation on Business Ethics Jatin Suthar 240 views 20 slides Principles of business ethics ShaniaFernandez2 854 views 8 slides Importance of-business-ethics Syed Arslan 169.3k views 16 slides C5 -organizational_ethics_compatibility_mode_ Ezzy Izzuddin 648 views Free access to premium services like Tuneln, Mubi and more. Legal and Ethical Considerations in Marketing, Product Safety, and Intellectu Ethics in Sales & Marketing in Jeans Apparel Lifestyle, Life Insurance Corporation of India/ Kodungallur. Other challenges may arise, though. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Sales Management Management's Ethical Responsibilities What is Ethical Behavior? Google Slides is a new FREE Presentation software from Google. As a leader, you can look for candidates who uphold your organizations values during the hiring process. One reason for such training is to secure greater support and application of the policy, but another reason is that, should a salesperson engage in an unethical or illegal activity, the company is protected. CUSTOMER RIGHTS & MARKETER As a result, youll build an undivided trust and loyalty with customers, as theyll understand your attitude and the value of your offering. Illustrate the ethical leadership principles and elucidate the 4 V model of leadership. ", "Snov.io helped us collect more than 80,000 leads in a month, accelerating our search for emails while reducing the cost per lead. School Hang Seng Management College Course Title BUS 3004 Uploaded By AgentKnowledge12214 Pages 31 Business Ethics Presentation Ppt PowerPoint Presentation Complete Deck With Slides Six Step Business Ethical Impact Analysis Ppt Layouts Shapes PDF Business Management Ethics And Communication Ppt Design Business Management Ethics Ppt Example Of Ppt Business Ethics B2b Success Distributed Marketing Local Businesses Ppt PowerPoint Presentation. MARKETING ETHICS It appears that you have an ad-blocker running. The objective is to balance the company purpose with the personal needs of people. Slide 15: This slide shows Ethical Functioning. The third issue is tough for salespeople because there are two factors involved: a possible violation of company policy and providing an unfair advantage to one customer. Ethics So how do companies manage ethical practices? The second factor, though, is a bit more difficult because the request can be unfair to other customers, and may cause legal problems. Do ethics get in the way of success in sales? Slide 33: This slide shows Clustered Bar with product comparison. There is competition for resources, customers and price etc, which breeds ground for activities that may not get ethical sanctions. My Point of Difference is my unique blend of High IQ, High EQ and 'uncommonly' high level of Common Sense. Cleveland/Akron, Ohio Area. Free access to premium services like Tuneln, Mubi and more. Slide 40: This is Puzzle slide with icons and text boxes. This is a three stage. Find more leads and accelerate conversions with Snov.io, an all-in-one toolbox for B2B sales. And that shouldnt be just put on a paper in namesake. Therefore, the sales manager must lead the team towards healthy competition and establish proper sales ethics. Now customize the name of a clipboard to store your clips. Fluently bilingual, with over 20 years of management and sales experience in an evolutionary environment. Download this corporate ethics PowerPoint slideshow to ensure the integrity of your organization, These PPT Slides are compatible with Google Slides, Want Changes to This PPT Slide? Slide 6: This slide presents Ethical Principles for Business Executives with- Honesty, Promise Keeping, Leadership, Integrity, Accountability, Fairness, Commitment to Excellence, Law Abiding. : 01 Vetter: Dr. V.K. Marketers have faced ethics challenges in how claims are made in advertising, while supply chain managers have encountered dilemmas in dealing ethically with vendors. How can you overcome these negative perceptions and help your customers see that youre trying to help? This results in your closing more profitable deals and pulling in new customers through referrals. Who to complain and what to do. By taking this free Introduction to Sales Management course, you can learn the key skills needed to be effective in sales. 3 ethical & legal issues Magiel Amora 29.1k views 44 slides Ethics in marketing SUPRIYA SINGH 45.2k views 17 slides Many of the most common situations you could face as a salesperson involve issues such as the following: Lets examine each of the issues. Recently, one sales manager reported a customer who said he did not want Muslims calling on him. Play It By Trust: Ethical marketing - can we do it? Sales Ethics 1. You may unsubscribe from these communications at any time. Slide 30: This slide reminds about Coffee Break. Persuasion, on the other hand, may influence a buyers decision, but the decision remains the buyers. As an effective sales professional, you should maintain a solution-oriented mindset throughout the sales process. But first, lets start with the term sales ethics.. You can read the details below. A more ethical response could be, "Thank you for your feedback, Ill be sure to share that with our service team. Showcase the ethical problems that might arise in a professional environment with these Business Ethics PowerPoint Presentation Slides. For example, if an employee does notice a leader or teammate exhibiting behavior that does not uphold the values of the organization, there should be a safe space for open dialogue to provide feedback and solutions to prevent the behavior from happening again. Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Slide 21: This slide shows Ethical Action 5 Pillars. Compiled & Presented By: Meritech. Activate your 30 day free trialto continue reading. Download chapter PDF References One similar and common practice is to have an ethics office, charged with investigating any complaints. This is a eight stage process. All Rights Reserved. :) Currently Protector Group Sales Manager. -Experience in B2B & B2C. Tap here to review the details. By accepting, you agree to the updated privacy policy. Free and premium plans. This ppt will tell us about the various wrong practices in market and what should be sone to stop them. The discipline dealing with what is good and bad and with moral duty and obligation. Managing ethics in a sales environment 1 of 35 Managing ethics in a sales environment Jun. The stages in this. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. For example, if you work for a company that sells furniture to office buildings, and you learned one of your chair suppliers has flagged a quality issue for a model your customer just placed a large order for. Note that these codes of ethics, the FSG, and the policies and procedures affect all employees. Even inside salespeople may be able to get away with less than ethical behavior as no supervisor can watch or hear everything. Activate your 30 day free trialto continue reading. This way, youll build a culture that everyone would die to follow. We've encountered a problem, please try again. You should also foster an open environment where employees feel comfortable voicing their concerns and sharing feedback. Slide 7: This slide displays Core Values. fFinancial Here's how to implement an ethical management plan: 1. By accepting, you agree to the updated privacy policy. Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Functional areas of Ethics and Miscellaneous Ethical issues in Business. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. So should a sales manager schedule all training sessions on weekends, when buyers are at home and not available for sales calls? In the final issue, the question is whether the salesperson is cheating the company out of time and effort. Automotive Strategy Group,US. Through my career I formed front liners employees to sales, negotiation, customer service and telephone courtesy; business etiquette and business ethics, time management, presentation skills, leadership skills, team building, public speaking; motivation and all Human resources topics and functions Why or why not? Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Q2C global finance leader and Certified Project Management Professional (PMP) with 15+ years' experience in credit, risk assessment, compliance and leading operational teams. An ethics officer ensures that the ethics systems are in place and functioning. Move from unethical actions to ethical actions. Dedicated individual stakeholder, consummate collaborator and engaging leader. Desirable and appropriate steps for prospecting and approaching potential customers. Get support from top management showing that they expect you to follow the spirit and letter of the law. Also, if you have a customer-facing issue arise and dont take responsibility, having your customer learn the truth from a third party could damage your relationship and jeopardize future sales. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. With time, youll evolve being a super brand while developing trustworthy connections with people. Sales Management -Being honest -Maintaining confidence and trust -Following the rules -Conduct yourself in proper manner -Treat others fairly -Loyalty to company and associates -Carry your share -100% effort Management Social Responsibilities Ethical Responsibilities -Act with Equity Fairness and Impartiality While it may be tempting to defer responsibility to save face, being accountable for your actions and offering a solution to remedy the situation is a more ethical approach. 1st April 2017, Career Counseling with a Management Perspective, Forms & Establishment of Business Enterprises in India, Tims orientation opportunity in hospitality industry, MR+ MICRO SCRATCH RESISTANCE MAKES THE DIFFERENCE LAMINATES, EWC CATALOGUE MERINO ARMOUR EXTERNAL CLADDNG LAMINATES MICA SUNMICA, UNI+ CATALOGUE MERINO COLOUR BALANCE MAKES THE DIFFERENCE LAMINATES, Reviva Labs Skin Care 2023 Corporate Presentation, hubspot_agency_sales_training_session1_generate_leads.pptx, Slideshare Story of a SaaS founder - Sales assistant.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. Slide 34: This is Our Mission slide with Vision, Mission and Goal. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Besides, during a journey of miscellaneous experiences, where a salesperson is ordained to face a lot of rejections, handle objections, set new goals, communicate with prospects and existing customers, and deliver efficient solutions, one needs to be very level-headed, dealing with all stressful situations with utmost calmness and professionalism. for life through services by Charles M. Futrell (12th These include ensuring that hiring, compensation, and other management practices are not discriminatory; that sexual harassment finds no home in the workplace; and that employees are treated with dignity and respect. Slide 38: This is Quotes slide to convey message, beliefs etc. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Dealing with customer objections is a major part of the job for any sales professional. Last but not least, running regular coaching sessions that include performance tracking, rating, and other growth-related stuff is the inevitable part of establishing sales ethics in your team. Slide 17: This slide represents Ethical Awareness Framework. Foster trust and credibility with the customer. Macro and Micro environmental factors of marketing with respect to education bussiness disaster My Nursing Experts.docx, business template My Nursing Experts.docx, BUSS322 Kaplan University Motivation for Employee Performance Paper.docx, Business SAT marketing homework help.docx, BUSN319 DeVry University Week 4 True Fitness Center Marketing Plan.docx, Business types of corporate social responsibility.docx, Business report Telecommunications Engineering homework help.docx, Business Research for Decision Making db4.docx. Slide 23: This slide shows Ethical Leadership Principles. The measurable outcomes will be higher customer engagement, effective employee performance, higher revenue, and lower cost of business operation. In some companies, such as IBM and Walmart, buyers are not allowed to accept so much as a free cup of coffee from a seller. Anuj SharmaText Book: Fundamentals of Selling Customers Not certain if taught is the right word. It appears that you have an ad-blocker running. Some argue that a salesperson who is paid straight commission (paid by the sale) is not stealing anything from the company, but others argue that even in that instance, the company is being deprived of possible sales that would be gained if the salesperson was working. Pre-Class Reading Chapter 3 Clipping is a handy way to collect important slides you want to go back to later. As long as the special request can be provided to anyone who asks for it, no law is broken. Click here to review the details. -Finance student turned Sales Professional. Here's what our users say about their experience. Slide 11: This slide showcases Business Ethics Need. For example, the Uniform Commercial Code (UCC) determines when a sale is a sale. The salesperson may hold that information, such as how many cases of the product they purchase or who their customers are, but that salesperson does not have the right to share that information with the customers competitor. Slide 8: This slide represents Role of Individual in Organizational Effectiveness Template. World's Best PowerPoint Templates - CrystalGraphics offers more PowerPoint templates than anyone else in the world, with over 4 million to choose from. Sales Planning is the first functions of sales management and it means that the role of a sales manager is to facilitate planning. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Well discuss five ways you can do it. Oct 2010 - Dec 20122 years 3 months. Ethics in Supply Chain Management Ryan Hughes Andy Frederick. To create a positive experience for both the customer and the company, it is imperative that trust-building is at the center of every sales interaction. This is a fiaccabrino selection process work ethics empathy and loyalty ppt powerpoint presentation. Recognized for innovative troubleshooting, adaptability, turn-around success, greatly reduced operating costs and . ETHICS IN PRODUCTION. The loss of the commission was worth it. How to do this? BMK 2510: Introduction to Marketing (Mosby), { "13.01:_The_Role_Professional_Salespeople_Play" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.
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