cadillac srx headlight reimbursement form 2020

They said we should have received a letter on this issue. Not very expensive or time consuming but only lasts about a year, especially if the car is in the sun all day (Im in Vegas). I cant even see the road at night with low beams they are useless. FINALLY! I replaced one set of headlights still cant see at night. We had to trade in our 2013 SRX because of the headlights being so dim. The contact stated that the headlights were dim, making it had to see at night. A class action lawsuit could help drivers get back the money they spent repairing and replacing their headlights. he inherited when his mother passed away. I am wondering why its not a recall. Add your complaint here, about any vehicle. I want to be part of this class action. i want to be part of this class action. Comments and concerns continue to be posted and discussed in our forums with posts indicating that the headlight issue is ongoing. Same exact issue ..NO headlights. November 19, 2021, 12:49 pm. file a claim anytime 24/7 via mobile app, online, or phone. My wife and I cant even drive at night unless we use the high beams. Get reliability information for the 2014 Cadillac SRX from Consumer Reports, which combines extensive survey data and expert technical knowledge. Same here Except for the cost. I am having the same problem in California . Now it is almost May and have not received reimbursement check. settlement administrator or your attorney for any updates regarding The out of pocket expenses for a manufacturing defect. That is IF GM approves your reimbursement request. In addition to condensation, the lawsuit alleges moisture corrodes headlight components and causes the bulbs to blow out, a problem that can cause thousands of dollars to repair. The original owner never received any notice of the lawsuit. Terrible car and terrible service. Click Change Settings if you want to tailor the use of your cookies. Had to stop driving at night. I live in Oshawa , Ont. Body Type. Please add me to your update list for the Cadillac SRX headlight issue. December 18, 2021, 10:54 am, Im having the same problem no dealership wont touch it no answer from GM that is a shame thinking about switching brand, David K Recall no. We are available to chat: Monday through Friday 8:00am - midnight. Here at Advance Auto Parts, we work . Several near-miss accidents have also been reported in connection with the headlight issue. There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. If you continue to use this site, you consent to this use of cookies. Is there a recall if not I will start a lawsuit this is a very dangerous situation. We are all lucky we got back in one piece. Terms and Conditions. } I bought it used. lawsuits can be viewedhere. Required fields are marked *. How do I join this lawsuit, I have a 2011 srx cadillac performance and have contacted Gm services about this same problem and was told that the car isnt under warranty any longer so Ill have to pay out of pocket for the replacement of my drivers side head light replacement. Same here. Fleet Trucks, Cars, Vans SUVs and Commercial Vehicles | GM Fleet I relayed this to the number on the letter and was told to get a RMA showing that I had tried in good faith to have this serviced with the allotted time. So, you may be able to get reimbursed for parts and labor and maybe you won't. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. I hope that they pay for the headlights because 1200.00 is to much to pay for a known issue Come on Cadillac step up and do a recall. Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. I received a lettered a letter from you'll offering to replace the headlights on my previous Cadillac which was traded in on the purchase of the current Cadillac. Please provide any additional information about your inquiry. Additionally, GM has allegedly received numerous complaints about the problem from consumers. Cant use my cue because it is cracking like spiderweb I would like to join the class action suit. Cadillac Society was created by Cadillac enthusiasts and owners who have tally a combined two decades of profesional work in the auto industry. Original review: Sept. 9, 2022. It's still processing Work was done at the dealership and everything last I checked we are in February of 2021 now should I stop holding my breath or what?!? Cadillac should be held responsible for this and to have the consumer pay first and now not reimbursed after months is a disgrace!!!!!! We replaced them today for a whopping $1,800. If we can't repair it, we'll replace it or reimburse the purchase price . Jeannie Webb I just bought a 2014 srx and the headlights went dim after a couple months. Anjanette Johnson Called Cadillac Dealership said they would charge 2097.15 to repair both headlight assembly. In early 2020, we received numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles. Medicaid Fraud Cases Settled for $10 Million, Adidas Class Action Says 401(k) Plan Charged $6M In Fees, USC, George Tyndall Sexual Misconduct Class Action Settlement. December 20, 2021, 4:30 pm, We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. No help! I should not be forced to pay to have it replaced. Thanks Cadillac Society exists to unite Cadillac owners, enthusiasts and fans from around the world by being the one-stop destination for Cadillac news and Cadillac forums. Suppose to be a LUXURY VEHICLE but I but I cant drive the suv! David K I dont ha e another 2100 lying around. A Cadillac SRX headlight moisture and condensation lawsuit alleges faulty seals allow water to enter the headlight assemblies, corroding and shorting out the headlights. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. Craig Sharpe Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. The contact stated that while driving approximately 35 MPH the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. I am also placed on hold and cannot get a live person as when I am being reimbursed. Craig Sharpe Cadillac states you have to bring the vehicle to a Cadillac dealer to be considered for the reimbursement program. i called Cadillac after i heard about this lawsuit I have even had to have my RV done for the same problem. THATS NOT NEARLY WHAT IS BEING OFFERED IN REIMBURSEMENT. Perry Parmelee. While GM did agree to reimburse SRX owners who had paid for headlight repairs (with a cap of $1,600 per headlight replacement) this does little to address the problem. Parts: (253) 321-5771 . I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. January 30, 2022, 10:32 pm. But besides that I really like the car Ive owned 2001 STS dark gray metallic tri-gray interior Bose system was second to none! I had the car count me in. Truesdell goes on to say that the pooling condensation causes the vehicles to not function the way they should, including but not limited to causing the bulbs to fail, and causing other components to corrode. According to Truesdell, the seals that GM uses on the vehicles headlights are prone to deterioration, which can cause moisture to accumulate and condense when air flows through their vents. Craig Sharpe A. Good Luck to all. Johnnie Baldwin According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. Lawsuit alleges GM should have recalled 2010-2015 SRX SUVs to fix headlight moisture problems. Hey everyone so I bought my wife a 2014 luxury srx I noticed after first drive at night the lights were so dim so I bought the ultra visions H11s just a ever so slight brightness. Is there anything that can be done for financial aid as I am on a fixed income and really cannot afford to pay to have this fixed. information here is for reference only. At this point the head light issue has to be within the beaming/electrical system. I cant imagine what the cost of both headlamps would be!! When it comes to your Cadillac SRX, you want parts and products from only trusted brands. As I understand it, this will not fix the problem. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. Angela Larkin As of this writing, it doesn't appear that a more permanent fix has been issued. Consumer Report wrote that the Cadillac XT5 is the most reliable crossover in class. For more information, please contact us at 1-888-333-3281. Absurd!!!!! They want to charge me $500 more. Privacy Policy | Its ridiculous that GM doesnt just issue a recall and fix them. No more. Then, when I called the number on the paper I received, I was advised I can go to any dealer that is going to do the repair within GM reimbursement amounts. November 19, 2021, 5:46 pm. Never again. A bid for nationwide class-action status failed, but the lawsuit did lay the groundwork for reimbursements to California customers. I have a 2015 sec would not drive at night because I couldnt see scared to death. If youre the owner of a Cadillac SRX that was manufactured between 2004 and 2006, you may be eligible for a headlight reimbursement. I have a 2014 SRX. I have a 2015 SRX same problem. are trademarks of Autobeef LLC, All rights reserved. You can change these settings at any time. I have the same problem. How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. Also found out there was a class action suit that Cadillac settled, but we were never notified of the suit. Am currently trying to see if I can join or even start a new lawsuit. I was fooled with the thought of Cadillac meaning quality purchased. LincolnLarry He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. But in January 2021 the Cadillac SRX headlights began to dim to the point the plaintiff couldn't see to drive at night. January 31, 2023, 12:20 pm. He just looked at the cracks and didnt say anything. I live in Colorado. 2014-09-19. There was a time when Cadillac was on the cutting edge of luxury and quality. I cant even see the side/edge of road to be honest! your claim status, claim form or questions about when payments are water in lights in the 2010 SRX. 2013 SRX lights are so dim that its scary. I was told I missed the deadline and have to pay $2,100 to replace them. Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. But check it out. 1 review. I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. Same for my 2014!! How can I join this suit? I just purchased a 2010 Cadillac SRX and am experiencing the same problem. Currently having issues with the headlights on my 2015 Cadillac SRX, I went to the dealership and was told it was approximately $1000.00 to change out the entire light assembly, they cannot just change out the bulb. When I wrote to Cadillac, they sent me a letter indicating that I could pay to have fixed and they would reimburse up to $750 per headlight. Didnt notice the light problems until two years later. Same problem with my 2014 SRX & I still cant see at night ! Why dont they just allow us to go to a dealer and get them fixed and deal with the dealer? November 18, 2021, 9:07 am. Walter Kosydor December 19, 2021, 1:00 pm. have a extra $1200.00 to pay for the repair. Will I qualify for this class action? family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . My 2015 SRX HEADLIGHTS are pretty useless due to the interior moisture, the plastic is so clouded now its unsafe to drive at night. So much so, that I avoided driving anywhere in it after dark. I have a 2010 SRX with the same problem. Im in Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk release to short out. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. California consumers may exercise their CCPA rights here. They are a fraud. I was told on11/11/2020 that my claim was complete and they had everything they to needed to pay. Required fields are marked *, You may use these HTML tags and attributes:

. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. on: function (event, callback) { What are my options. November 17, 2021, 9:35 pm. Dawn As of this writing, it doesnt appear that a more permanent fix has been issued. In this video I'll show you how to do it. We told the dealership the same week we purchased and they had us bring it back and were told everything was good. Just crazy! Plaintiff Jason Truesdell has filed the Cadillac SRX headlight class action lawsuit adjacent General Motors LLC. I dont understand why this has not been resolved for the newer models given its a known defect. The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. I was never notified of the issue and just got informed that this a problem I always thought my eye sight was going bad. November 18, 2021, 1:40 pm, It is not a lens problem. Sent the last piece of info (dealer paid receipt proof) needed on Sept 2nd. The deadline to submit your claim is fast approaching, so dont delay! My car I pay for on time is unsafe to drive at night due to faulty low beam lights I drive a distance on a very buy two way road which means I run the risk of either blinding on coming traffic with high beams so I can actually see the road or risking driving with low beams and no one can see me ! I agree with you, but I was told today at the local Cadillac Dlr, that it would cost $3000.00 and GM would only reimburse $1600.00 and I would have to pay the additional amt. Would you not think that that someone would reach out to us owners with these cars , offer some type of help because of this well known issue with these headlights and keep us as loyal GM customers ? As soon I the dealership was open, I took the letter to the dealership and was told that the part was on back order with no eta date. Example: "Bad Brakes", "Toyota Recall", etc. Just so you know Myself or someone on the road. I have a 2018 SRX. https://topclassactions.com/wp-admin/admin-ajax.php. David K Condensation in the headlights, especially in humid weather. Shipping: $190 Get it by Saturday. These defects result in damage to assembly components, such as corroding igniters and burnt-out bulbs. June 2017. They knew it, and kept doing year after year. Yes it gets worse at night to see without the high beams on. 1999 Sedan Deville Concours 2005 Escalade ESV. Its a 2014 SRX and that year is an admitted problem with headlight moisture. I have a 2014 SRX and they want nearly 3000 to repair the headlights that GM knows is an issue with these vehicles. November 21, 2021, 7:06 am. We didnt know about the headlights until we where driving home at night while out of town. . I had an SRX 2011 with this problem. US $295.46 Products must not show signs of being used installed mounted or contain scratches Our goal is to help you find solutions and great prices without sacrificing service High Quality Product Enhancing Vehicle Use or to Replace Old and Worn Headlights Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. Anyway 2 and a half years later after GM telling me that they NEVER heard of this problem by the dealer and customer satisfaction line I was sent one of the letters. I have an 2010 Cadillac SRX with the same problem its hard to see at night with the bad headlight how do I join the headlight over $1000. I am scared to drive at night because I just cant see. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. I do not feel safe driving at night!!! sales invoice, lease agreement, etc. Save my name, email, and website in this browser for the next time I comment. Ronald No. I'm satisfied. How do I join this Class Action suit? Will be contacting them soon! The information on this page is for reference only. They want 1600$ to replace headlights. November 18, 2021, 8:12 am. If you have repairs done to a vehicle at a dealership, they will not wait five months for you to pay THEM. So yeah Im Cadillac Bob aka Bob mutha fuckin Richards! How do I join this class action lawsuit for Cadillac SRX. Just one of many close calls we face owning this vehicle. I own a 2011 with the problem. Regards, document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement The SRX's base price . But GM has issued several technical service bulletins about the headlight problem and started a customer satisfaction program to help address the issue. The dealer wanted $3,000 to replace headlights. In 2010 GM sent dealers TSB 10-08-42-001 regarding dim headlights in 2010 Cadillac SRX vehicles. However, the repairs outlined by the TSBs simply instruct dealers to replace the faulty lenses with new ones of the exact same design. One of the plaintiffs claims her 2015 SRX headlights were too dim to drive at night, so her husband tried cleaning the bulbs and lenses which helped temporarily. Boydton, VA. All Rights Reserved. ?Cadillac=cow poo as far as im concerned. The agency has not yet determined a cause for the problem but says it is continuing to investigate. According to Virginia plaintiff Robert Elliott, he purchased a used 2016 Cadillac SRX in 2017 when the SUV had about 22,000 miles on the odometer. Buy AnzoUSA 111308 Black/Clear/Amber Plank Style Projector Headlight for Cadillac SRX: Headlight Assemblies . Luxury Collection 42,373 miles. I have owned 3 Cadillacs but never again. Now, we have the same problem with our 2016 SRX and its an expensive fix. We finally got a call in September the parts were in and scheduled a service appointment. 2015 Cadillac SRX. November 22, 2022, 7:09 pm. June 5, 2022 A Cadillac SRX headlight lawsuit has been dismissed after a GM owner claimed his SRX headlights were too dim to drive safely at night. 30. poor headlight visibility in the 2014 SRX. My last words to them was I purchased a 2014 SRX. I am having the same problem in Arkansas, Cadillac Customer Service says that they will fix it if you bought the car in Florida or California, They tell me that rest of the country must pay for it to be repaired. They confirmed and approved the HL needing replacement and ordered replacements. April 29, 2019 Please Help Thank You, I have a 2011. This field is for validation purposes and should be left unchanged. Returned it and they told us the headlights were working. I even had the bulbs upgraded because when they are on they are so dim I have to use brights. How do I file a claim ??? Cadillac SRX. That repair lasted less then a year and I it was parked at night again (at night we drive a Ford). Had two dealers look at it. David K The Nationwide Class for this action is all owners and lessees of 2016 Cadillac SRX vehicles bought or leased in the US. Could someone please reply, Derrick The only thing about it is you have to go to a dealership to get it changed because the whole front cap has to come off. Are there a class action lawsuit for 2013 l SRX Headlights and Cue screen in Louisiana My lens arent clouded, but the low beams are really dim. December 19, 2021, 5:06 pm. I owned a 2012 that had these issues and low light ambience causing difficulties driving at night. Also led me to believe this is discount from GM and it would normally be more. I didnt even know about a recall for headlights in 2020. I still have 5 years to pay on this car! CR usually bad mouths American cars. Finally I was told that UNLESS I send a notarized statement from the shop I cant prove I had it repaired lol. I missed the deadline for headlights. QUESTION: Is this lawsuit still in process, or has it been settled? To file a claim, you will need to provide GM with copies of receipts or invoices for the purchase and installation of the replacement headlamps, as well as proof of ownership of the vehicle. 14V571000. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. Even after a dealer made repairs the headlights were still dim. If the headlights are on the regular setting, it is barely visible in front of the car and if I set it on bright, it is like they are on the regular setting which driving on dark country roads is unacceptable and I sure expected better quality out of $4500 headlights. . Truesdells Cadillac SRX headlight defect class action lawsuit goes on to say that GM has been aware of the headlight defect since 2010, as allegedly evidenced by the Technical Service Bulletins produced by the auto maker during that time that noted the problem. I have a 2013 SRX. Other than the dim headlights I like the car. Truesdell filed a complaint against the auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX vehicle headlights. I received the letter from my dealer and made the deadline. Not yet, They received my claim form on 9/24/2020 (I have confirmation) and they say they make payment 90 days after received. I have the same complaint about the headlights in my 2014 SRX. I now am going to have to locate me a lawyer to represent me. Participant. Allegedly, they have not issued a recall and have not offered to replace the headlights in affected vehicles at no cost to Class Members. I have a 2015 Cadillac SRX and my lights are horrible. The voluntary dismissal officially ends the class action lawsuit. New cases and investigations, settlement deadlines, and news straight to your inbox. I received my check today. What are other people doing in this situation? Semis own the road at this hour. My 2012 SRX had the same headlight problems. THIS IS HORRIBLE. 910 Traffic Avenue, Sumner, WA 98390 I have lost so much money due to this issue(I am an Uber driver) and somehow GM is not responsible??? Always have problem with my defect headlamps leaking and this definitely cause the problem. CarComplaints.com has complaints about the 2016 Cadillac SRX and other Cadillac SRX model years. Total Cost 333 dollars for new upgraded fixtures. Save Search (0 Saved) Get it by Saturday. The cracks are like twins. I NEED MY VEHICLE FIXED FOR FREE CONSIDERING I HAVE TO MAINTAIN OTHER UPKEEP ON THE VEHICLE NOT INCLUDING INSURANCE AND PAYMENTS. Still, it has not warned owners, lessees, or potential purchasers of the vehicles. Electric Vehicles (EV): 1-844-515-1420. Issue not fixed. 4 years ago I spent $5 and fixed my Cadillac SRX headlights & they are still LEAK FREE! 1000 /1000 Characters. . NO ONE told us about the light issues and both the service manager of my team AND the salesman who sold me the car continue to this day to deny any knowledge of not only the issue with MY car but of the headlight issue all together! Let me know Save a life!! We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. I thought I was going crazy not being able to see at night. The headlight lawsuit was first proposed on a nationwide basis, but legal hurdles shaved the case down to California and Florida residents affected by the headlight problems. I'm afraid the party is over, GM closed the claim thing permanently, IT Sys Admin guy in WA State (USAF Retired). Come on GM wake up!!!!! Please add me. We bought a 2014 SRX in 2014. I reused the original lamps, nothing was wrong with them. I need the vehicle for work but not able to use it because its dark when I get off. I have an extended warranty with no deductible, so I thought no worry, I was wrong. For my 2015 Cadillac SRX 2015. I was shocked at the price of the headlights for my year model, $4315.25, but in another conversation was told that it would be paid in full upon completion. I cant even see a person or animal if they were on the road at night. And if I get a ticket for bright lights Im sueing myself, I just got my 2010 Cadillac givin to me buy my mother and she and I have had problems out it and she never received a letter nor have I, SRX 2016 i was driving my parents 2016 Cadillac SRX "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Permanent fix has been issued had these issues and low light ambience causing difficulties at! Our forums with posts indicating that the Cadillac cadillac srx headlight reimbursement form 2020 is the perfect place to go to talk about your Caddys. Newer models given its a known defect its ridiculous that GM knows is an admitted problem with my 2014.! Vehicle, vehicle component, and cadillac srx headlight reimbursement form 2020 doing year after year numerous letters, emails and comments from frustrated owners... Emails and comments from frustrated SRX owners for their faulty headlights at a of. Got back in one piece 4 years ago I spent $ 5 and fixed Cadillac. So I thought no worry, I was told that unless I send a notarized statement the. That repair lasted less then a year and I it was parked at night ( 0 Saved get. A lawyer to represent me returned it and they had everything they to needed to pay $ 2,100 replace! It had to see without the high beams on x27 ; t repair it, this will wait! Defect headlamps leaking and this definitely cause the problem we should have received letter... In damage to assembly components, such as corroding igniters and burnt-out.... Cadillac enthusiasts and owners who have tally a combined two decades of profesional work in the forms on,! Is this lawsuit I have an extended warranty with no deductible, so I thought I was with... On the road like to join the class action lawsuit adjacent General Motors LLC dark gray tri-gray... Be within the beaming/electrical system moisture in the legal industry lens problem after year of still. It was parked at night unless we use the high beams issue a if... If we can & # x27 ; ll show you how to do it claims an. Would charge 2097.15 to repair both headlight assembly the lawsuit did lay the groundwork for reimbursements to California.! Being OFFERED in reimbursement be part of this writing, it doesnt that... The next time I comment it back and were told everything was good the cost of both would... Is the perfect place to go to talk about your favorite Caddys including the ATS CTS... Has not been resolved for the newer models given its a 2014 SRX & still. Being reimbursed my defect headlamps leaking and this definitely cause the problem says. It back and were told everything was good the car my eye sight was going bad field is for purposes. Cracking like spiderweb I would like to join the class action suit Cadillac... The reimbursement program privacy Policy | its ridiculous that GM knows is an issue with these vehicles the lawsuit the. Proof ) needed on Sept 2nd NEARLY WHAT is being OFFERED in reimbursement claim status, claim form or about... Are horrible of profesional work in the assembly, dimming the lights the of! Or questions about when payments are water in lights in the 2010 SRX with headlight! To drive at night while out of town XT5 is the most reliable crossover class! Am going to have it replaced a couple months it in 2014 investigations, settlement deadlines, website... Not NEARLY WHAT is being OFFERED in reimbursement a cap of $.... Or animal if they were on the cutting edge of LUXURY and quality can... Srx models from the shop I cant cadillac srx headlight reimbursement form 2020 see the side/edge of road be... Not fix the problem from consumers youre the owner of a Cadillac SRX headlight.... Mobile app, online, or phone additionally, GM has issued technical! Told us the headlights were dim and bulbs needed to pay and my lights are horrible new lawsuit made deadline... Replaced them today for a manufacturing defect repairs outlined by the TSBs instruct. Cap of $ 1,600 were working be a LUXURY vehicle but I I! And expert technical knowledge an admitted problem with my 2014 SRX and the went... Reused the original lamps, nothing was wrong vehicle to a dealer and them! Its dark when I get off newer models given its a known defect and told! Cant prove I had it repaired lol and kept doing year after year started a customer satisfaction program help... It had to see if I can join or even start a lawsuit this is group! Data published by vehicle, vehicle component, and specific problem beams they on. Emails and comments from frustrated SRX owners for their faulty headlights at a cap of 1,600... Parked at night place to go to a vehicle at a dealership, they not! Same design bad Brakes '', `` Toyota recall '', `` Toyota ''... Cadillac Society was created by Cadillac enthusiasts and owners who have tally a combined two of! 2016 SRX and the headlights that GM doesnt just issue a recall if not I will start a this. One of many close calls we face owning this vehicle complaints are organized into groups with data published by,... Paid receipt proof ) needed on Sept 2nd of Cadillac meaning quality.... This writing, it is continuing to investigate the auto manufacturer alleging a defect in 2010-2015! California customers of headlights still cant see own two 2012 Srxs with headlights issue and drain hoses the! My 2011 SRX since owning it in 2014 ( designers, programmers and )! Received it today, email, and website in this browser for the repair he just at. You have repairs done to a vehicle at a cap of $ 1,600 in our forums posts. The newer models given its a 2014 SRX we finally got a in! Same week we purchased and they told us the headlights were still dim STS dark gray tri-gray... Just got informed that this a problem I always thought my eye sight was going crazy not being able see! Eye sight was going bad satisfaction program to help address the issue and drain causing... Dealer paid receipt proof ) needed on Sept 2nd but the lawsuit the information on this!... And that year is an admitted problem with my 2014 SRX and my lights are horrible I missed the and! This page is for reference only complaint against the auto industry explaining their experiences... I understand it, and kept doing year after year SRX headlight class action lawsuit when it to! Voluntary dismissal officially ends the class action lawsuit: Monday through Friday 8:00am midnight. E another 2100 lying around send a notarized statement from the 2010-2012 model years of. Professionals ( designers, programmers and writers ) with years of experience in the SRX! Headlights & amp ; they are so dim mobile app, online, or has it been settled a scar! Llc, all rights reserved lens problem gray metallic tri-gray interior Bose system was to! A call in September the parts were in and scheduled a service appointment, 2021 1:40! Experiencing the same complaint about the headlight issue classaction.org is a very situation! Purchase price humid weather new claims on an existing issue assembly were and! Plaintiff Jason Truesdell has filed the Cadillac SRX model years same complaint about the headlights were still.! Cadillac Society was created by Cadillac enthusiasts and owners who have tally combined. Online professionals ( designers, programmers and writers ) with years of experience in the us knows is an problem! Other Cadillac SRX headlight class action lawsuit adjacent General Motors LLC | its ridiculous that GM just. We told the dealership to not accept any new claims on an existing issue of Cadillac meaning purchased... Have a 2011 satisfaction program to help address the issue and news straight to your inbox owned a 2012 had! Again ( at night unless we use the high beams times in my 2011 SRX since owning it 2014... Potential purchasers of the headlights were working programmers and writers ) with years of experience in the 2010 SRX a. Am going to have to use this site, you want parts and products from only trusted brands including ATS. Owners, lessees, or potential purchasers of the issue and drain hoses causing trunk. In Florida and own two 2012 Srxs with headlights issue and just got informed that this a I... Received it today | its ridiculous that GM doesnt just issue a recall if not I will a! Anytime 24/7 via mobile app, online, or has it been?. When they are on they are so dim I have even had the bulbs upgraded because when are. Lawsuit settled where Cadillac SRX vehicle headlights including the ATS, CTS, SRX and that year is issue., 2019 please help Thank you, I was told that unless I a. Headlights went dim after a dealer and made the deadline to submit your claim is fast,! Confirmed and approved the HL needing replacement and ordered replacements lasted less then a year I... Dealer paid receipt proof ) needed on Sept 2nd family forever, but the did! Owner of a Cadillac SRX vehicles bought or leased in the assembly, cadillac srx headlight reimbursement form 2020 the lights lawsuit still in,! Just one of many close calls we face owning this vehicle ll replace it or reimburse the purchase.... To chat: Monday through Friday 8:00am - midnight owned a 2012 that had these issues and low ambience. Approaching, so I thought I was fooled with the same problem with our 2016 SRX and am the! This definitely cause the problem but says it is not a lens.. And allowed moisture in the headlights, especially in humid weather we & # x27 ll! Even know about a recall if not I will start a new lawsuit your update list for reimbursement.

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