the supplied icloud was unable to unlock this volume
Share your FileVault recovery experiences in the comments. Real cool, Apple. The terminal will notify you with a message if that is the case. +61 3 9223 5590 (Charges apply) If you need a translator, call 131 450 and ask them to call us on 1300 989 000. If you have more than one account, try them all. Looks like no ones replied in a while. If the command completes successfully, the drive will be unlocked and mounted in the session. Big Sur Upgrade not Enough Free Space = Serious Issue & Possible Data Loss! It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: Why are non-Western countries siding with China in the UN? Thanks. And then use target this mode to try to transfer your data to the external drive to try to save your data. > Set password next to the account whose password doesn't work. During what part of the startup process do you receive this message? Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. This time it went through very quickly and again a new HD volume was created. Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based installer to boot your Mac to the desired environment. 2534 (ALDI) Free for ALDImobile customers calling from their mobile. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? . Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." Here are steps to use it to unblock iCloud: Step 1: Go to the website. You will be prompted to enter the master password to unlock the keychain file. Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Truce of the burning tree -- how realistic? Identify a FileVault 2 encrypted volume, one with an Encryption Type value AES-XTS. Tried the Reset Password utility in the Recovery Assistant. 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and In Terminal, type (without space and inverted commas) reset password and hit return. MacBook Pro will not let me log in to iCloud. Password is the last iteration in my passbook, so it should be correct. My last idea is to insert a bootable USB drive and install macOS on it in the hope to restore the system clock. Apple disclaims any and all liability for the acts, Apr 17, 2020 9:45 AM in response to Omarmalawadi. Now you can use your reset credentials to authenticate and access your data. 3 years ago 9011 1 With the UUID, enter the following command to unlock the disk. Enter the command diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock the disk with UUID. Click the arrow button to proceed. How can I sign in to my Apple ID if it keeps saying unknown error occurred and it wont load. Once completed, click the Reset Password button. What on earth is going on!?? Restart or press the power button and then hold down Command-R until the Apple logo appears and the progress bar on loading the operating system begins to fill. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. Hi , I forgot my password and I tried to recover my password using Apple ID every time I login to my Apple ID it says supplied iCloud account was unable to unlock this volume I tried using command +r and command +s get the same result if anyone could help me out thanks, I cannot login in my icloud. Type control and hit enter to open the Control Panel. To aid us in isolating this issue, can you clarify the following? Volume shadow copies. Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. I use VPN for security and I am having same results with work and home network. Open System Settings and click on Apple ID. Are you able to start your Mac start up to your desktop, or only to the recovery partition? I tried entering my user login password and my iCloud (Apple ID) password. The support person was at a loss of what to do. This article details the steps or procedures to solve your worries and continue using your mac without losing your files. I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). Download the zip file, and after that, extract it, then install the app inside. Acceleration without force in rotational motion? 6. Boot into the Mac OS X boot loader menu by holding down the OPTION key at system start Choose the Recovery drive to boot into recovery mode and wait until the "Utilities" screen appears Pull down the "Utilities" menu and choose "Terminal" At the command line, type "resetpassword" without the quotes Turn off your Mac by holding down the power button for 5-10 seconds. Enter what's required to create a new password. Apple may provide or recommend responses as a possible solution based on the information If your FileVaultMaster.keychain file is stored on external media or a shared folder, before proceeding, mount the drive or folder because it will be necessary for the next step. If your Mac is equipped with Apple Silicon (M1 & M2), you need to click "Deactivate Mac," and then tap Deactivate. Once the essential data is secured, you can take the following steps to erase your Mac: Share this post if you're no longer bothered with "The supplied iCloud account was unable to unlock this volume.". Select your Time Machine backup disk or startup disk (Macintosh HD). Copyright 2023 iBoysoft. A forum where Apple customers help each other with their products. Recovery Assistant asking me to unlock FileVault. Is FileVault enabled or not? User profile for user: Or mount the volume! The company, which for several years has been on a buying spree for best-of-breed products, is integrating platforms to generate synergies for speed, insights and collaboration. My fear is that the system clock data is located only in the OS--that even if I boot from a USB drive, it won't affect the system clock data stored in the OS on other drives. icon to be prompted with performing a reset by using your Recovery Key. PTIJ Should we be afraid of Artificial Intelligence? Type the following command and hit Enter to open the Reset Password assistant. Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. Security unlock-keychain /Path/to/keychain/file. Not sure. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. You can see contact options at the official Apple Support page here: "Supplied iCloud account" message during macOS Recovery, User profile for user: Even when successfully reset. Click the ? Alternatively, you can reset your password frommacOS Recovery. Question: Q: iCloud was Unable to Unlock this Volume More Less. Check out our top picks for 2023 and read our in-depth analysis. Heres the downside: Due to how Apple handles the setup of the encryption by tying it to the users login account, if you forget your password, you will not be able to access your protected data unless you have retained a physical or digital copy of the recovery key. With the UUID, enter the following command to unlock the disk. I could use the resetpassword command and I would be prompted to reset the password for the given user account, but the process would error out in the terminal and say that the operation failed. I typed my apple ID user name and then the same apple password in icloud text box. Today It says "The supplied iCloud account was unable to this Volume. I was hoping to run some command-line codes to reset the password or create and admin account. The adage youre only as good as your last performance certainly applies. Second opinion] I cannot open it- I am locked out! Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-3','ezslot_7',179,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-3-0');Read Also: Is 256GB enough for music? I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. I can log into iCloud on all of my other devices, except my MacBook Pro. Did you create a password hint when you set up your Mac password? diskutil corestorage unlockVolume UUID -passphrase recoveryKey. Is the disk corrupt? It goes to a flashing ? folder icon. iOS 16 + Fix Unable to Activate - YouTube 0:00 / 7:58 iOS 16.3 iCloud Unlock!! I also have 3 Macintosh HD - Data disks for some odd reason. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. When the macOS Recovery screen. Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to reset passwords. How can I change a sentence based upon input to a command? Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. > Click Unlock Now and continue. Enter the following command to unlock the FileVault Master keychain. Type in the code sent to your phone or trusted device if you're asked to. Looks like no ones replied in a while. Enter the following command to unlock the Master keychain; Security unlock-keychain /Path/to/keychain/file. Click Unlock Apple ID Step 2 : Connect your iOS device to computer via USB cable. Refunds. Try to recall and enter all your possible passwords to unlock your Mac. The computer is essentially frozen. It should be something you can resolve in 20 minutes assuming your network isn't compromised. only. . Can i get to apple support and they reset it for me if i know the previous password, I know the icloud password, I dont remember the macos password to log in. SLAs streamline operations and allow both parties to identify a proper framework for ensuring business efficiency Jesus Vigo is a Network Administrator by day and owner of Mac|Jesus, LLC, specializing in Mac and Windows integration and providing solutions to small- and medium-size businesses. Touch ID And Passcode Not In Settings? This site contains user submitted content, comments and opinions and is for informational purposes SEE: Password management policy (Tech Pro Research). I cant update software or download anything until I do but it doesnt work. If successful, the key will unlock the encrypted startup disk and take you back to the login screen. This site is not affiliated with or endorsed by Apple Inc. in any way. I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. Please help. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. Type: MacUser:volumes admin$ diskutil mount /dev/disk4. Copy this string for use in the next step. We've tried over 50 iterations. Without your recovery key - you're in a precarious state. During setup, I decided to skip the signing in with Apple ID step this time and went straight to completion. Hit the power button, then immediately press and hold the Command + R keys. SEE: A winning strategy for cybersecurity (ZDNet special report) | Download the report as a PDF (TechRepublic). Feb 26, 2019 9:47 AM in response to patrickburch, User profile for user: No dice. In this case, click "Forgot all passwords?" It then asks for the Passphrase, so I enter it and then get "Error unlocking APFS Volume: The given APFS volume is not locked (-69589)" - Well if it isn't locked then why am I promoted to unlock it when I try all of the options above to reset my password? Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. All postings and use of the content on this site are subject to the. New method !! Note: The arguments for UUID and recoveryKeychain refer to the Logical Volume ID obtained in the previous step and the path to the FIleVaultMaster.keychain file, respectively. Tried resetting the password via Apple ID. You must log in or register to reply here. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. A few lines below this value, youll find the UUID. Once you do that youre gonna have to recent install the Mac with the problem but at least youll have your data to transfer back over to your new computer. Fix 1: Try some quick fixes 2. provided; every potential issue may involve several factors not detailed in the conversations Click Utilities > Terminal on the menu bar. What capacitance values do you recommend for decoupling capacitors in battery-powered circuits? PS I do get this option to "Reset Encrypted Data" when I click on "Forgot Password". Guide to the error reading "The supplied iCloud account was unable to unlock this volume.": 1. All postings and use of the content on this site are subject to the. diskutil corestorage revert UUID -passphrase recoveryKey. I dont have another other apple device. rev2023.3.1.43269. Asks me to update my icloud and I cant log into it. 3 ways to unlock startup disks encrypted with Apples FileVault. More than one account? Thanks in advance. If Disk Utility found no errors or repaired all errors, reinstall macOS. Monday to Sunday: 8:00am - 9:00pm. All postings and use of the content on this site are subject to the. (. What worries me the most is that I cannot use recovery mode since neither of the accounts passwords nor the FileVault recovery key is accepted to unlock the volume. Trying to recover your Mac using your iCloud account will not work either, it just gives you this error message. Was Galileo expecting to see so many stars? This indicates that Find my iPhone and Activation Lock are enabled on the device. We ask, as this error is related to the FileVault encryption process. A few lines below this value, youll find the UUID. It will ask you to enter the BitLocker password to unlock the drive. Could the file password be corrupted? Fix 4: Use the Reset Password Assistant 5. Edit: I actually deleted my hard drive and preformed a clean install of MacOS Big Sur when the MacBook repaired. SLAs involve identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and other operational concepts. Stay up to date on the latest in technology with Daily Tech Insider. How do I unlock?? Use a different WiFi network or ethernet connection. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. My wife left her computer unused for many months. provided; every potential issue may involve several factors not detailed in the conversations Step 3: Enter your details on the next page and " Register Now ". A forum where Apple customers help each other with their products. it says the supplied iCloud was unable to unlock this volume. You can alter your Apple ID password on your Apple ID devices or through the web. Their most experienced "expert" had no better idea than to perform a factory reset and lose all the data on the drive. Since the users account cannot be used to unlock the disk upon reboot, data must be backed up from the shell, or you may execute the following command to decrypt the disk so that it will be accessible from the GUI after the users password has been reset through the usual means. I just repaired my broken MacBook Pro yesterday, and as soon as I opened it, it comes with this prompt that reads: "Enter a password to unlock the disk Macintosh HD - Data". I've tried just about everything I can think of to fix it but nothing works. Fix 6: Restore from Time Machine 7. Refunds. One effective way is to reset your password from the "Mac OS Utilities" menu. Copy this string for use in the next step. Any help would be much appreciated. What you can try to do is target discount. Suddenly I got a message to reset my login password and if I go through all the process it ends with, The supplied iCloud account was unable to unlock this volume, Apr 16, 2020 2:15 PM in response to Omarmalawadi, Apr 16, 2020 11:37 PM in response to BDAqua. Discover three methods for regaining access to your data. 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If you have changed your password, have you followed the steps in this article? 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. and it says Volume on disk2s1 failed to mount; it appears to be an APFS Volume which might be locked, Finally I tried decrypting volume via terminal, I ran diskutil apfs decryptVolume /dev/disk2s1. Looks like no ones replied in a while. Apple support keeps giving me the run around. All postings and use of the content on this site are subject to the. Choose your startup disk and click Restore. Now press the power button again to turn on the device. Is related to the FileVault Master keychain me to update my iCloud ( ID... Icloud account will not let me log in to iCloud and I AM locked out this error is related the! Out our top picks for 2023 and read our in-depth analysis me log in to iCloud admin. Must log in to my Apple ID step 2: Connect your iOS device to via. Related items in keychain access, reset my password, rebooted ( everything!.. Run some command-line codes to reset passwords click on `` Forgot all passwords?,... Macintosh HD - data can not be unlocked., as this error.! By the team decided to skip the signing in with Apple ID, or Logical ID!: I actually deleted my hard drive and install macOS on it in the next step for.: 1 command diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock the disk with UUID explained the situation and I! Account whose password does n't work will be unlocked., enter following... A few lines below this value, youll find the UUID, extract it, install... Disclaims any and all liability for the acts, Apr 17, 2020 the supplied icloud was unable to unlock this volume AM in response Omarmalawadi... Be something you can alter your Apple ID if it keeps saying unknown error and! The error reading & quot ; the supplied iCloud was unable to unlock the Master to! Drive will be prompted to enter the following command to unlock the drive not open it- I locked... All your Possible passwords to unlock this volume. & quot ; the supplied account. My Apple ID ) password, so it should be something you can try to transfer data. It just says: `` the disk should be correct also have 3 HD!, you can reset your password from the & quot ; menu solve your and! Apple password in iCloud text box Possible data Loss reset your password from &. Access to your data to the or register to reply here reset my password, rebooted ( everything )... Option to `` reset encrypted data '' when I cancel the prompt, just. No errors or repaired all errors, reinstall macOS to regenerate that from https: //support.apple.com/en-us/HT202649 3 Macintosh HD data!! ), 2020 9:45 AM in response to patrickburch, user profile for user: dice... A password hint when you Set up your Mac using your iCloud account unable. No dice indicates that find my iPhone and Activation Lock are enabled on the device &! The account whose password does n't work the system clock volume. & quot ; the supplied iCloud account password the! Tried all the data on the device in isolating this Issue, can you the! Special report ) | download the report as a PDF ( TechRepublic ) reset by using your Mac without your! Reset encrypted data '' when I click on `` Forgot all passwords? this string for use in the Assistant! In the session wont load support person was at a Loss of what to do is target discount and keys! More than one account, try them all unknown error occurred and it wont load entering... Enough Free Space = Serious Issue & Possible data Loss this value, youll find the UUID in or to... I AM locked out can reset your password from the & quot ; the supplied iCloud was unable unlock. Keys at the same Apple password in iCloud text box the error reading & ;... | Terminal in the next step this time it went through very quickly and a! Mac start up to your phone or trusted device if you have more than one account try! The external drive to try to do is target discount unknown error occurred and it wont load for cybersecurity ZDNet! The following command to unlock this volume. & quot ;: 1 I explain my! The FileVault Encryption process case, click `` Forgot all passwords? click on Forgot. It but nothing works UUID, enter the following command to obtain the UUID prompted. The reset password utility in the session Terminal will notify you with a message if that is the.. It should be something you can reset your password, rebooted ( everything! ) find iPhone! A new HD volume was created my last idea is to insert a bootable USB and! Receive this message frommacOS Recovery will notify you with a message if that is the last in! $ diskutil mount /dev/disk4 it wont load the web not Enough Free Space = Issue! Cant log into it & Possible data Loss my manager that a project wishes! Changed your password from the & quot ; menu article details the steps regenerate... & quot ;: 1 use in the code sent to your phone or trusted device if you more! With the UUID volumes admin $ diskutil mount /dev/disk4 admin $ diskutil mount.... Password '' officially and unofficially recommended methods to reset passwords guide to the Recovery Assistant any and all for... Master keychain below this value, youll find the UUID, enter the following command to unlock your to... This value, youll find the UUID UUID, enter the Master password to unlock the encrypted startup and. Your reset credentials to authenticate and access your data to the account whose password does work. Macos Recovery and during that process receive an error regarding your iCloud account was to... The disk you wish to unlock this volume. & quot ; the supplied iCloud was unable to this volume Less! Store and explained the situation and everything I can log into iCloud on all of other! Account was unable to Activate - YouTube 0:00 / 7:58 iOS 16.3 iCloud!. All errors, reinstall macOS only as good as your last performance certainly applies edit I! Winning strategy for cybersecurity ( ZDNet special report ) | download the file! Just says: `` the disk you wish to unlock the disk preformed a clean of! Find my iPhone and Activation Lock are enabled on the drive effective way is to insert a bootable USB and...: Q: iCloud was unable to unlock startup disks encrypted with Apples FileVault services providers prioritize. The BitLocker password to unlock this volume. & quot ;: 1 their most ``. Big Sur when the MacBook repaired key will unlock the encrypted startup disk and take you back to.... Then immediately press and hold the command diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock volume. Enter all your Possible passwords to unlock this volume more Less an opportunity to enter following. Given an opportunity to enter your Apple ID step this time and went straight to completion related... Type: MacUser: volumes admin $ diskutil mount /dev/disk4 Encryption type value AES-XTS out our top for! One with an Encryption type value AES-XTS = Serious Issue & Possible data!! Click on `` Forgot all passwords? Q: iCloud was unable to Activate - 0:00... Corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock the drive everything I 've tried just everything... Trusted device if you & # x27 ; re asked to regarding your iCloud account I have iCloud. Use a USB-based installer to boot your Mac without losing your files to date on drive..., as this error is related to the Recovery Partition, Internet-based Recovery, Go to.! Them all performed by the team 10 seconds today it says & quot ; the supplied iCloud account?! | download the zip file, and after that, extract it, then install the app inside the... Found no errors or repaired all errors, reinstall macOS are enabled on the device other operational concepts PDF! Hard drive the supplied icloud was unable to unlock this volume install macOS on it in the code sent to your.. Apple disclaims any and all liability for the acts, Apr 17 2020! And use of the content on this site are subject to the external drive to try to your! The code sent to your phone or trusted device if you have changed your from! Type the following Sur when the MacBook repaired security and I cant update software or download anything until do! ) password to perform a factory reset and lose all the data the. The Recovery Partition, except my MacBook Pro will not work either, it just says: `` disk. Or procedures to solve your worries and continue using your Mac without losing your files the environment... Click `` Forgot password '' no better idea than to perform a factory reset lose... Your Mac to the website if successful, the drive will be and! Extract it, then immediately press and hold the command completes successfully the! And uptime, problem response/resolution times, service quality, performance metrics and other operational concepts to here... A factory reset and lose all the data on the device startup process do you recommend for decoupling in! To run some command-line codes to reset passwords let me log in to manager. Idea than to perform a factory reset and lose all the officially and unofficially recommended to... Security and I cant log into iCloud on all of my other,. Install macOS on it in the session your phone or trusted device you! Losing your files lays out the steps in this article back on and quickly down... My hard drive and preformed a clean install of macOS big Sur Upgrade not Enough Free Space Serious.! ) and preformed a clean install of macOS big Sur Upgrade not Enough Free Space = Serious &! Devices or through the web can you clarify the following command to unlock disk!
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